L

Lyro by Tidio

by Tidio

Visit Official Site ↗
🤝 Customer Support & Chatbots freemium Launched: 2023

📖 What is Lyro by Tidio?

Lyro is a conversational AI customer support bot developed by Tidio, designed for small businesses and e-commerce stores to automate customer inquiries.

💡 Why It Matters

Lyro offers small e-commerce businesses accessible AI support bot setup that syncs with Shopify in under 5 minutes.

🎯 Workplace Use Cases

  • Answering e-commerce product questions and shipping policy inquiries 24/7
  • Reducing ticket volume for small support teams
  • Handing off complex sales leads to live human chat agents

🚀 How to Use It

Connect Tidio to your Shopify store or website, upload FAQ URLs, and activate Lyro.

✨ Key Features

  • 5-minute setup trained directly on website FAQ pages
  • Shopify and WordPress live chat integration
  • Seamless human agent handoff

💳 Pricing & Plans

Free Tier: Free tier includes 50 AI conversations.

Plan Price Notes
Lyro AI Add-on $39/month Includes 500 AI conversations/month.
Tidio Plus $394/month Custom AI conversations, dedicated support manager.
✓ Pricing verified as of 2026-03-01
Who Uses It
E-commerce Store OwnersSMB Customer Support RepsShopify Merchants
Supported Platforms
WebShopifyWordPress
Subcategory
smb-chatbots
Official URL
https://www.tidio.com/lyro/
Asset Attribution
Official Tidio asset
Related Tools
Fin by Intercom
Autonomous AI support agent that resolves customer tickets with zero hallucination guardrails.
Chatling
No-code AI chatbot builder trained on custom website content, PDFs, and knowledge bases.