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Customer Support & Chatbots

Custom agentic chatbots, knowledge-base synced support desk bots, and ticket resolution platforms.

9 tools in this category Filter in global directory ➔
A

Ada

by Ada Support Inc.
🤝 Customer Support & Chatbots

Enterprise AI customer service agent platform resolving complex multi-channel support tickets.

  • Multi-channel resolution engine (Web, Mobile, SMS, Voice, WhatsApp)
  • No-code AI agent reasoning flow builder
  • Native integrations with Zendesk, Salesforce, and Shopify
C

Chatbase

by Chatbase
freemium
🤝 Customer Support & Chatbots

Custom AI chatbot builder that creates ChatGPT-like bots trained on your data.

  • Trained on PDFs, text files, website URLs, and Notion
  • Custom domain and chat widget branding options
  • Lead generation collection forms
C

Chatling

by Chatling
freemium
🤝 Customer Support & Chatbots

No-code AI chatbot builder trained on custom website content, PDFs, and knowledge bases.

  • Train AI on website URLs, PDFs, DOCX, and Notion pages
  • Custom branding and chat widget styling
  • Lead capture forms and visitor analytics
C

CustomGPT.ai

by CustomGPT
🤝 Customer Support & Chatbots

Privacy-first enterprise custom AI chatbot builder with zero hallucination protection.

  • Zero hallucination guardrails with document citation links
  • Supports 1,400+ file formats and site crawling
  • SOC 2 Type II certified data security
F

Fin by Intercom

by Intercom
🤝 Customer Support & Chatbots

Autonomous AI support agent that resolves customer tickets with zero hallucination guardrails.

  • Guaranteed zero-hallucination guardrails grounded strictly in support docs
  • Resolves queries in 45+ languages automatically
  • Seamless human agent inbox handoff with summary notes
F

Forethought

by Forethought Technologies
🤝 Customer Support & Chatbots

Generative AI customer service platform automating triage, resolution, and agent coaching.

  • Solve autonomous AI ticket resolution engine
  • Triage automated ticket routing and sentiment analysis
  • Assist in-inbox agent copilot
K

Kustomer IQ

by Kustomer / Meta
🤝 Customer Support & Chatbots

AI customer service automation platform optimizing omnichannel customer service conversations.

  • Omnichannel timeline CRM integration
  • Self-service conversational bot builder
  • Automated ticket sentiment scoring
L

Lyro by Tidio

by Tidio
freemium
🤝 Customer Support & Chatbots

Conversational AI support bot for SMBs and e-commerce stores that answers customer questions.

  • 5-minute setup trained directly on website FAQ pages
  • Shopify and WordPress live chat integration
  • Seamless human agent handoff
Z

Zendesk AI

by Zendesk
🤝 Customer Support & Chatbots

Enterprise CX intelligence suite for intent detection, smart triage, and agent copilot assistance.

  • Automatic customer intent and sentiment detection on incoming tickets
  • Agent Copilot for inline response drafting and ticket summaries
  • Generative expand/rephrase tools for support agent replies