AI Tools for Customer Support

Curated reference guide of top AI tools tailored for Customer Support.

9 tools found Filter in global directory ➔
A

Ada

by Ada Support Inc.
🤝 Customer Support & Chatbots

Enterprise AI customer service agent platform resolving complex multi-channel support tickets.

  • Multi-channel resolution engine (Web, Mobile, SMS, Voice, WhatsApp)
  • No-code AI agent reasoning flow builder
  • Native integrations with Zendesk, Salesforce, and Shopify
C

ChatGPT

by OpenAI
freemium
💬 General Chat Assistants

General-purpose conversational AI assistant for writing, coding, and research.

  • Multimodal input analysis (text, vision, audio, files)
  • GPT-4o reasoning and deep web search browsing
  • Custom GPT creation and workspace team collaboration
C

CustomGPT.ai

by CustomGPT
🤝 Customer Support & Chatbots

Privacy-first enterprise custom AI chatbot builder with zero hallucination protection.

  • Zero hallucination guardrails with document citation links
  • Supports 1,400+ file formats and site crawling
  • SOC 2 Type II certified data security
F

Fin by Intercom

by Intercom
🤝 Customer Support & Chatbots

Autonomous AI support agent that resolves customer tickets with zero hallucination guardrails.

  • Guaranteed zero-hallucination guardrails grounded strictly in support docs
  • Resolves queries in 45+ languages automatically
  • Seamless human agent inbox handoff with summary notes
G

Grammarly AI

by Grammarly
freemium
✍️ Writing & Content Generation

Ubiquitous AI writing assistant for grammar, tone adjustments, and contextual rewrites.

  • Real-time contextual grammar and clarity suggestions
  • Generative AI inline prompt rewrites and tone adjustments
  • Custom enterprise brand tone style guides and terminology rules
K

Krisp

by Krisp Technologies
freemium
🎙️ Meeting Notes & Transcription

AI noise-cancellation app that removes background noise, echo, and generates meeting notes.

  • Real-time bi-directional AI noise and echo cancellation
  • Automatic meeting recording and transcription
  • Works with all video conferencing apps (Zoom, Teams, Meet)
L

Lyro by Tidio

by Tidio
freemium
🤝 Customer Support & Chatbots

Conversational AI support bot for SMBs and e-commerce stores that answers customer questions.

  • 5-minute setup trained directly on website FAQ pages
  • Shopify and WordPress live chat integration
  • Seamless human agent handoff
T

tl;dv

by tl;dv
freemium
🎙️ Meeting Notes & Transcription

AI meeting recorder for Google Meet, Zoom, and Teams with timestamped clip sharing.

  • Multi-language transcription supporting 30+ languages
  • Bite-sized video snippet clipping and shareable link generator
  • AI-driven call topic summarization aligned with custom prompts
W

Wordtune

by AI21 Labs
freemium
✍️ Writing & Content Generation

AI reading and writing companion that offers contextual sentence rephrasing and summarization.

  • Contextual Rewrite with Formal and Casual tone switches
  • Spelling and grammar checking
  • Summarize tool for web pages and documents