Fireflies.ai
by Fireflies.ai
📖 What is Fireflies.ai?
Fireflies.ai is a conversation intelligence platform that records, transcribes, and analyzes team meetings. It connects across call platforms, phone systems, and CRMs, extracting topics, sentiment, speaker talk-time analytics, and automated CRM entries.
💡 Why It Matters
Fireflies goes beyond transcriptions by serving as an analytical engine for sales and leadership teams, measuring talk-to-listen ratios and auto-logging call notes directly into Salesforce or HubSpot.
🎯 Workplace Use Cases
- Logging structured customer meeting notes directly into CRM deal records
- Analyzing sales call talk time ratio and objection handling metrics
- Creating soundbites and snippets of key customer feedback for product teams
- Tracking competitor mentions and pricing objections across all team sales calls
🚀 How to Use It
Sign in at fireflies.ai, connect calendar and CRM accounts, invite Fred (the AI bot) to meetings, and access auto-generated intelligence dashboards.
✨ Key Features
- Fred AI meeting recorder bot for web conferencing and dialers
- Customizable AskFred conversational search bot across meeting transcripts
- Native integrations with Salesforce, HubSpot, Slack, and Zapier
- Topic Tracker and sentiment/analytics dashboard
💳 Pricing & Plans
Free Tier: 800 minutes of storage per seat with limited transcription credits.
| Plan | Price | Notes |
|---|---|---|
| Pro | $18/user/month ($10/mo annually) |
Unlimited transcription, 8,000 mins storage, AI summaries, smart search filters. |
| Business | $29/user/month ($19/mo annually) |
Unlimited storage, conversation intelligence, video screen recording, CRM entry. |
✓ Pricing verified as of 2026-03-01